Formed in 2014, Tendermint is the creator of Cosmos, an ecosystem of interoperable blockchains. We are a software engineering company that focuses on the Cosmos SDK and Starport, state-of-the-art frameworks for blockchain development. Over USD 100 billion worth of digital assets is secured by the 200+ blockchains built with the Cosmos SDK. We’re passionate, self-driven industry leaders whose vision is to empower people to create a more transparent and accountable world through open, distributed, and interoperable networks. We believe that the technology we’re building will have a major positive impact on how humans connect and coordinate globally. Join our growing international team and help us build the most popular multi-blockchain ecosystem in the world.
How We Work
We have team members working worldwide, from North America, Europe to the Middle East and Asia. We leverage agile methodologies to move quickly and stay focused. Communication is vital to us, and we rely heavily on Slack, Google Workspace, Asana, Notion, and GitHub to help us stay in sync. All the technology we build is free and open source. This role is a full-time remote position, and you’re free to work from anywhere. Be advised that most team meetings occur between 8 am and 12 pm Pacific Time (UTC-8/-7). If you’re applying from a location where these hours are outside your usual working hours, we expect you to adapt to our meeting times.
About the Role
Tendermint is seeking a Customer Support Agent to join our team! You’ll report and work closely with the customer support manager. As the first agent joining the team, you will be part of the growth and development of our department. Taking care of the daily queries we received from our community and helping to create internal documentation and standards procedures. This is a great opportunity if you’re looking for a dynamic environment and you’re not afraid of new challenges. You’ll work closely with product, design, and marketing teams. If you’re an eager learner, you’re a blockchain enthusiast and you’re willing to go the extra mile, we want to hear from you! This is an excellent opportunity to join a remote-only company in the crypto space with highly competitive compensation.
What We Offer
- The opportunity to be part of building the future of the Internet
- Flexible work schedule
- Excellent benefits like educational budget, fitness, and wellbeing spend
- Flexible PTO
- Healthcare, Dental, and Vision insurance 100% covered for employees in the US
- 401K Match in the US
- Competitive salary, including equity
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